Fulfillment Policy

Payment Processing

At Omni Digital Solutions, we are committed to ensuring the security and convenience of your transactions. We utilize Stripe, a globally recognized payment processing service, to handle all payments for our services. Stripe supports a range of payment methods, including major credit and debit cards, to provide you with a seamless checkout experience. Please note that your billing statement will reflect payment to Omni Digital Solutions for the services rendered.

Whenever you purchase one of our digital marketing services, Stripe will process your payment following the highest industry security standards. Once your payment is successful, you will receive an email confirmation, and our team will begin delivering the contracted services.

Refunds and Cancellation Policy for Digital Marketing Clients

At Omni Digital Solutions, we pride ourselves on offering top-quality digital marketing services tailored to our clients' unique needs. We understand the importance of flexibility and fair practice, reflected in our refund and cancellation policy outlined below.

Refunds

Given the nature of digital marketing services and the resources invested in initiating a campaign, we adhere to the following guidelines regarding refunds:

Pre-Launch: If you choose to cancel your service before we have initiated any campaign work, you may be eligible for a full refund. Please contact us within 24 hours of placing your order to request a cancellation.

 Post-Launch: Once we have begun your digital marketing campaign, we cannot offer a full refund due to the costs and resources already committed. However, if you’re not satisfied with the progress or results within the first 30 days, please contact us. We will evaluate the situation and, if deemed appropriate, may offer a partial refund or an alternative solution to ensure your satisfaction.

Monthly Services: For ongoing monthly services, you may cancel at any time. We require a 30-day notice for cancellation to allow ample time to wind down activities. Any charges incurred will be pro-rated, and the final payment will only include services until the cancellation takes effect.

Cancellations: Cancellations of digital marketing services must be requested in writing by emailing support@omnidigitalsolutions.com. Please provide your order number, company name, and detailed reasons for the cancellation. After your cancellation request is processed, you will receive a confirmation email from our team.

Adjustments and Disputes

If you have any concerns about the services received or the charges applied, please contact our support team at support@omnidigitalsolutions.com within 14 days of the charge. We aim to resolve any disputes swiftly and ensure your satisfaction with the services provided.

We appreciate your business and trust in Omni Digital Solutions for your digital marketing needs. Please do not hesitate to reach out if you have any questions or require further assistance regarding our fulfillment and payment-processing procedures.

For more details about our services and policies, please visit our Terms of Service page.

Thank you for choosing Omni Digital Solutions. We look forward to fostering a successful partnership with you and achieving outstanding results for your business.

Sincerely,

The Omni Digital Solutions Team